Set Up
START HERE
This guide will walk you through the following steps to get started:
- Activate your account.
- Charge the battery.
- Logon to the Location Service Center and set up the device.
- Make a call and locate the device.
STEP ONE: ACTIVATE YOUR ACCOUNT
To activate your account, please have the following information available:
- Personal Information (Address, Date of Birth, etc).
- Credit card number and expiration date.
- Wherifone™ IMEI number - this is the 15 digit number found on your Wherifone™ packaging or on the back of your device.
- Wherifone™ serial number - this is the 11 digit number found on your Wherifone™ packaging or on the back of your device.
- SIM card serial number - this is the 20 digit number found on your SIM card.
- The service plan option you have selected - you can get the latest Plan Option information from www.wherify.com
In the US, activate the device by calling 1-877-818-9728 and a Wherify Customer Care Representative will
assist you. Your account will be activated within 1 business day after contacting our Customer Care Representative.
To activate your account outside of the US, you will need to follow the separate activation instructions provided by your
Service Provider.
STEP TWO: CHARGE AND SET UP
- Plug the charger cable into the Wherifone™.
- Plug the other end of the charger cable to a wall outlet.
- Charge the Wherifone™ for a minimum of three hours. Be sure to fully charge the device prior to going to the next step.
- Take the SIM card out of the SIM card packaging.
- Insert the SIM card into the SIM card drawer on the top of the Wherifone™ and snap in the SIM card with the notched
corner in the top right and the GOLD pads facing forward.
- Turn on the device by pressing the Power On button on the side of the phone.
STEP THREE: LOGON AND SET UP THE CALL BUTTON
To wirelessly program phone numbers to your device, connect online to the Wherify Location Service Center through a computer with Internet access.
- Go to http://www.wherify.com/ and enter your Subscriber ID and PIN number.
- Next, program the 3 speed dial buttons or the Phone Book (which can store up to 20 phone numbers) as needed. Select "Set Button For
Call" from the drop-down menu and enter the name and phone number you wish to program. Then click on "Set Button" for the speed dial
buttons or "Add" icon for Phone Book numbers. You are now ready to make a phone call.
STEP FOUR: LOCATE THE WHERIFONE™
- As part of the Wherifone set up, perform your first locate with the
device outside and exposed to as much open sky as possible. This is
also suggested in cases when you have turned off your phone and
have traveled more than 300 miles (500 km) away from your original
destination when the Wherifone was last used.
- Place the device in a safe place outside facing the open sky.
- Go to your computer and logon to the http://www.wherify.com/.
- Select Locate Device from the left panel.
- Click on Locate Now.
- The Location Service Center will request a location from the device
and will report the location information back to you. Also try to
schedule a recurring location request to your Wherifone.
You can also request a locate by:
- Calling the Wherify Customer Care Center 1-877-818-9728; or
- Using your mobile phone’s text messaging capability to SMS the number 562283 (LOCATE). Check the website for more instructions.
Understanding GPS Signal Strength
The ability of the GPS (satellite) signal to get to the Wherifone™ will
vary depending on the environment in which the device is located. The
optimum condition to obtain accurate GPS performance is when there
is no obstruction between the open sky and your device. This is when
the GPS signal strength is highest. The signal strength may be affected
adversely in certain conditions such as under metal or concrete structures,
in the middle of an office building or near a powerful radio or other
electronic devices.
Optimize the Wherifone™ Locator GPS Performance
It is not uncommon for mobile phones to be misplaced, dropped or
treated roughly, especially by active children. You should do the
following to increase your ability to locate your child and the device,
and to protect the device from damage.
 |
Out in the open. The device works at its optimum when
the GPS antenna has clear access to satellite signals. Try
to minimize items that could potentially cover the front
side of the device. Hang the device on the outer side of a
child's bagpack or on their belt using the carabineer or
belt clip case. The device will perform best when the child
is outside and away from tall buildings and foliage. |
|
 |
Wherifone™ positioning. Make sure the front side of
the Wherifone™ is facing upward or outward. If your
child places the device inside their shirt, or pants, or
backpack pocket, place it with the front side of the
device facing outwards. |
|
 |
In a car. When you are in a car, position the device face up
and towards a window to get the best access to the sky. |
|
 |
Good network coverage. The device will not work in
area where there is no mobile phone cellular coverage. |
PHONE FEATURES
 |
SIM Card Holder |
 |
Battery Strength Indicator |
 |
Dual Function - Volume Control and Navigation |
 |
Menu/OK Button |
 |
Power Off/End Button |
 |
Reset Button |
 |
Dual Purpose Buttons - Scroll and Programmable Buttons |
 |
Charging and Earpiece Port |
 |
Keypad: SOS, Programmable Phone Book, Programmable Speed Dial Buttons 1 through 3 |
 |
Cellular Phone Network Signal Strength Indicator |
 |
Power On/Off Button |
 |
Speaker |
